Is Seniors Express designed for small or large meal programs?
Current Seniors Express users deliver 50 to over 4,000 meals per day.
We have a manual system and our volunteers are not experienced computer users. Will Seniors Express work for us?
Seniors Express was created with the elderly volunteer in mind. Novice computer users were included in our design and testing teams, resulting in a system that is intuitive and easy to learn.
Our state requires us to use another software system to report client statistics. Can I still use Seniors Express?
Seniors Express has successfully interfaced with a number of proprietary reporting systems. We would welcome the opportunity to discuss your specific challenges and reporting requirements.
Can you provide our kitchen workers with large print meal labels?
Meal labels, route cards, and kitchen lists are all available in regular or large print.
How long does it take to learn Seniors Express?
Most of our customers are up and running in a few days.
Does Seniors Express provide training?
Most clients schedule 1 to 2 - two hour phone sessions (covered by help desk contract). On site training is available if needed - call for quote. In depth help is always available while in Seniors Express - click F1.
Can Seniors Express handle rural programs covering multiple counties?
Seniors Express is used successfully by both urban and rural programs. We would be happy to discuss strategies for your particular situation.
Does Seniors Express track client payments?
Our Accounts Receivable module creates invoices, tracks payments, and provides current client and third party payer account information.
Can I create route maps with Seniors Express?
The Map Maker module will automatically plot and map your delivery routes for you.
How do I keep my mapping software up to date?
MapPoint is no longer available from Microsoft. As of Version 7.7.9, you can create Route Maps using MapQuest. Map-n-Track is now also available.
Can I move the data from my current system to Seniors Express?
Data conversion services are available. We can provide an estimate after reviewing a sample of your current data.