Ride Express by Stillwater Express

Software for Community Transportation Providers

Ride Express

Scheduling software for Community Transportation service providers!

With Ride Express you can manage all aspects of Community Transportation from taking reservations to reporting statistics to vehicle maintenance.

Ride Express was designed for the small-to-medium sized provider of van, bus, and/or volunteer driver services.

Explore this web-site to learn more about how Ride Express can make life easier for you and your transportation consumers.
Ride Express

Benefits

Ride Express is dedicated to the success of Transportation Service Providers and to the needs of their clients.

Ride Express will help you to:

Expedite reservations and other dispatch activities.
 
Support drivers as they assist passengers, collect fares, and manage routes.
 
Speed up billing and other activity reporting.
 
Empower management with information about demographics, demand, volume, performance, volunteer activity, equipment, and more etc.

Simple Design

Ride Express - Simple Design
Take the Tour to see highlights of Ride Express.  Along the way, note the easy-to-read screen layouts designed for the busy dispatcher desk.

Additional Support Available

Reserve Ride

Ride Express - Reserve Ride
Calendar aided date entry, select addresses with single click, return trip automatically formatted, make ride standing order, copy ride to different day, create pending ride when pick up not known, create a Will Call to notify waiting rider of a cancellation and more.

Ride Management

Ride Details

Ride Express - Ride Details
Special Needs Details: indicate wheelchair, lift needed for loading, reserve extra seats, list special needs, copy ride to different day and more.

Special Needs Notes

Payments

Ride Express - Payments
Assign more than 1 payment source (including 3rd party by ride type), fares and cards may be assigned, total ride cost and balance remaining are automatically calculated, and more.

Track Payments

Load Monitor

Ride Express - Load Monitor
Track available seats as you make reservations, each stop is listed including ambulatory and non-ambulatory seats in use, warning if appears to exceed capacity, and more.

Available Seats Review

Driver Info

Ride Express - Driver Info
Everything you need to manage driver information, including license / insurance information, training / checkups, work history, reimbursement reports, daily driver log, route schedules / maps, and more.

Driver Management

Vehicle Info

Ride Express - Vehicle Management
Complete vehicle records and reminders, including vehicle name / id / specs, capacity of ambulatory and non-ambulatory seats, certification tracking, maintenance records / forms, and more.

Vehicle Management

Recommended Hardware

Windows 7 or 10

2 GHz CPU / OS

4 GB Memory

2 GB Hard Drive Space

800px x 600px Resolution Monitor with 256 Colors

Windows Compatible Mouse

Windows Compatible Printer

Terminal server for multi user installation

Pricing

Single user = $3995 or 5 Users = $4995

Add to your Seniors Express System
$3495

Annual Support Contract =
1 User $250 or 5 User $600

Data Conversion Services (Call)

Frequently Asked Questions

Can Ride Express handle any size Transportation program?

Ride Express is designed to suit small to medium sized programs with multi-passenger vehicles and/or individual volunteer rides.
Ride Express is scalable for larger programs with sufficient computer and network capacity.

What is the learning curve for Ride Express users?

We recommend a ½ day class for users when Ride Express is installed. Users can then handle daily reservation and dispatch activities immediately. Billing and reporting activities for the first reporting cycle may require a few reminders from system Help.

Is there continuing support provided for Ride Express after installation?

Ride Express  annual support contracts cover remote telephone support supplemented by internet connection sessions.

I understand that Ride Express is part of the Seniors Express Home Delivered Meals system. Is Ride Express available separately?

Yes, Ride Express can be used as a stand-alone system by any transportation services provider.

Does Ride Express bill third party providers?

Ride Express creates monthly billing lists for ride charges to each third party provider. Users may customize these billing lists to suit individual provider requirements.

How flexible are standing orders (we often make temporary changes)?

Any change to a standing order ride can be applied to the selected ride or to all rides in the standing order.

Can we add our own data and descriptions to the Ride Express database?

You may add to and modify data list values to suit your needs. For example, users may add as needed to demographic categories, income analyses, rates, fares, cards, shifts, holidays, job types, ride reasons, etc.
Last Release: Version 7.9.4 dtd 12/12/2018
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Seniors Express