Is Billing Express designed for small or large service providers?
Billing Express is designed for small to mid-sized health care delivery organizations.
We have a small practice management system and our employees are not experienced computer users. Will Billing Express work for us?
Billing Express can successfully interface with most proprietary office management systems. We would welcome the opportunity to discuss your specific challenges and practice requirements.
We do not have a computerized billing system. Can we still use Billing Express?
Yes. If you do not have a computerized billing system, you can still use Billing Express effectively by using the helpful X12 templates we provide to create spreadsheets.
How do we know if our current system can export text files or spreadsheets?
We would be happy to help you review your current system for its ability to export files to Billing Express.
We are currently using MN ITS software to bill for client services. What is the benefit of using your system?
With MN ITS, client services are manually entered one at a time. With Billing Express, all claims can be transmitted to DHS in a batch. Billing Express greatly simplifies the billing process, and saves valuable staff and management time.
How long does it take to learn Billing Express?
Users typically master the system within 1-2 billing cycles.
Does Billing Express provide training?
Help desk support is provided at a cost of $600/year. Additional training is available for a reasonable rate.
We have different provider ID's for the various services we provide. Can Billing Express send claims from different providers?
Yes. You simply call us at Stillwater Express to set up a new provider in Billing Express. With a support contract, there is no additional fee required.